POLICIES/Procedures/Terms

NO REFUNDS POLICY

1. We regret to inform you that all purchases made through our platform are non-refundable. Once a transaction is completed, it is considered final. This includes, but is not limited to, course registrations, materials, and any associated fees.
2. We understand that unforeseen circumstances may arise, but we are unable to make exceptions to this policy. We strongly recommend reviewing all details and confirming your selection before making a purchase.
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TARDINESS POLICY

We value your commitment to our program and strive to maintain a punctual schedule. To ensure the smooth operation of our sessions, we have established the following tardiness policy:

1. Participants are granted a grace period of up to 5 minutes from the scheduled start time.
2. If a participant arrives within this 5-minute window, they will be admitted to the session.
3. However, if a participant arrives after the 5-minute grace period has expired, they will not be able to join the session.
4. In such cases, the participant will be required to re-register, make full payment, and reserve another remote skill session at their convenience.
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BAD CONNECTION POLICY

In the event that your Wi-Fi or internet connection experiences disruptions during the skill session, we have implemented the following policy:

1. If your connection becomes spotty, you will be given the option to complete the training in a 1:1 session at the end of the registered session.
2. Alternatively, you may choose to reschedule and book another session at a small fee.

Please note that this policy does not cover situations where participants are unprepared for a stable Wi-Fi connection. If you are unable to gain access to the skill session due to unpreparedness, this policy will not be applicable.

We understand that technical issues can arise, and we want to ensure that you have the opportunity to receive the training you signed up for.

FAILING A CHALLENGE POLICY

Please be aware of the following policy in the event of failing a challenge:

1. There will be no refunds for participants who do not pass the challenge each payment is based on challenge attempt. It is the responsibility of each participant to adequately prepare for the assessment.
2. If a participant fails a challenge and does not possess a current certification, they must register and pay for a complete blended course.
3. However, if a participant currently holds a valid certification, they have the option to re-register and pay for another challenge.
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SUPPLY HANDLING POLICY

Participants are entrusted with our supplies and equipment during the course. It is imperative that they handle these resources with care and responsibility. As such, please be aware of the following:

1. Damage Charges: Participants will be held responsible for any damage incurred to the supplies or equipment provided. Repair or replacement costs will be assessed accordingly.
2. Late Return Charges: Participants are expected to return the supplies promptly at the designated time. Late returns may incur additional charges.
3. Misuse Charges: Any deliberate or negligent misuse of the s 

NO REFUNDS POLICY

1. We regret to inform you that all purchases made through our platform are non-refundable. Once a transaction is completed, it is considered final. This includes, but is not limited to, course registrations, materials, and any associated fees.
2. We understand that unforeseen circumstances may arise, but we are unable to make exceptions to this policy. We strongly recommend reviewing all details and confirming your selection before making a purchase.

TARDINESS POLICY

We value your commitment to our program and strive to maintain a punctual schedule. To ensure the smooth operation of our sessions, we have established the following tardiness policy:

1. Participants are granted a grace period of up to 5 minutes from the scheduled start time.
2.  If a participant arrives within this 5-minute window, they will be admitted to the session.
3. However, if a participant arrives after the 5-minute grace period has expired, they will not be able to join the session.
4. In such cases, the participant will be required to re-register, make full payment, and reserve another remote skill session at their convenience.

BAD CONNECTION POLICY

In the event that your Wi-Fi or internet connection experiences disruptions during the skill session, we have implemented the following policy:

1. If your connection becomes spotty, you will be given the option to complete the training in a 1:1 session at the end of the registered session.
2. Alternatively, you may choose to reschedule and book another session at a small fee.

Please note that this policy does not cover situations where participants are unprepared for a stable Wi-Fi connection. If you are unable to gain access to the skill session due to unpreparedness, this policy will not be applicable.

We understand that technical issues can arise, and we want to ensure that you have the opportunity to receive the training you signed up for.

FAILING A CHALLENGE POLICY

Please be aware of the following policy in the event of failing a challenge:

1. There will be no refunds for participants who do not pass the challenge each payment is based on challenge attempt. It is the responsibility of each participant to adequately prepare for the assessment.
2. If a participant fails a challenge and does not possess a current certification, they must register and pay for a complete blended course.
3. However, if a participant currently holds a valid certification, they have the option to re-register and pay for another challenge.

SUPPLY HANDLING POLICY

Participants are entrusted with our supplies and equipment during the course. It is imperative that they handle these resources with care and responsibility. As such, please be aware of the following:

1. Damage Charges: Participants will be held responsible for any damage incurred to the supplies or equipment provided. Repair or replacement costs will be assessed accordingly.
2. Late Return Charges: Participants are expected to return the supplies promptly at the designated time. Late returns may incur additional charges.
3. Misuse Charges: Any deliberate or negligent misuse of the supplies or equipment will result in charges being levied against the responsible participant.

We appreciate your cooperation in ensuring the proper care and handling of our resources.

ADDING A PAL POLICY

We understand that there may be situations where you'd like to include an additional participant in your training session. To accommodate this, we offer the PAL (Participant Added to Training) option as an add-on feature. Please be aware of the following terms and conditions:

1. Shared Equipment: When you add a PAL to your training, you will share one set of equipment provided for the session. It is important to ensure proper utilization and care of the equipment during the training.
2. Discounted Rate: As a gesture of appreciation for your commitment to training together, a slight discount will be applied when adding a PAL to your session.

• Individual Assessment: Each participant, including the PAL, will be tested and assessed individually during the training session.

Please note that the PAL option is subject to availability and should be confirmed at the time of booking. We recommend that both participants are adequately prepared and familiar with the training material.

In order to enhance the efficiency and security of our rental supplies for CPR classes, we have implemented the use of AirTags. Please familiarize yourself with the following policy:

• Purpose of AirTags: AirTags are employed to track and locate our rental supplies. They help streamline the retrieval process and ensure the availability of necessary equipment for all participants.
• Rental Agreement Acknowledgment: By renting supplies from us, you acknowledge and accept the use of AirTags for tracking and security purposes.
• Privacy and Data Protection: Rest assured, AirTags are used solely for tracking purposes related to our rental supplies. No personal data or information is collected or stored through these devices.
• Return of Rental Supplies: Upon completion of your CPR class, it is imperative to return all rental supplies, including AirTag-equipped items, in the condition they were received.
• Charges for Lost or Unreturned AirTags: Failure to return rental supplies or AirTags will result in associated charges, including the cost of the lost AirTag.
• Tampering with AirTags: Tampering with or attempting to remove AirTags from rental supplies is strictly prohibited.
• Notification of Technical Issues: If you experience any technical issues or malfunctions with an AirTag, please report it to our staff immediately.
• AirTag Removal: Only authorized personnel are permitted to remove AirTags from rental supplies. Please do not attempt to remove or alter the devices.
• Safety Precautions: AirTags are designed to be safe for use and will not cause harm to individuals. However, exercise caution when handling any electronic device.
• Reporting Lost AirTags: If you believe you have lost an AirTag during the course, please inform our staff promptly.

SANITIZING POLICY

In order to maintain a clean and safe environment for all participants, it is imperative that all equipment is properly sanitized. By participating in our training sessions, you agree to adhere to the following sanitizing guidelines:

1. Start and End Sanitization: Before and after your training session, all participants are required to thoroughly sanitize the provided equipment.
2. Sanitizing Form: Each time you sanitize the equipment, you are required to fill out the sanitizing form provided. This form serves as a record of the sanitization process.
3. Effective Sanitization: Ensure that all equipment is effectively cleaned using the provided sanitizing materials. Pay special attention to high-touch surfaces.
4. Shared Responsibility: Sanitization is a collective effort. Each participant is responsible for their respective equipment.

Your cooperation in maintaining a hygienic environment is greatly appreciated.

Photo Release Policy

At Manikin Pal Remote Learning CPR Company, we occasionally document our training sessions through photography or video recording. These visual materials serve to enhance the learning experience, and may be used for educational, promotional, or archival purposes. Please take a moment to review our Photo Release Policy:

1.  Consent for Photography or Video Recording: By participating in our CPR training sessions, you grant Manikin Pal Remote Learning CPR Company permission to photograph and/or video record your involvement.
2. Use of Visual Materials: The visual materials captured may be used on our website, social media channels, marketing materials, presentations, or other promotional platforms associated with Manikin Pal Remote Learning CPR Company.
3. Anonymity and Privacy: We respect your privacy. If you have any concerns about being identified in the visual materials, please inform our staff before the session begins. 
4. Third-Party Usage: While we do our best to control the use of visual materials, we cannot prevent third parties from taking photographs or recordings during our sessions. We advise participants to be aware of their surroundings.
5. Contact for Concerns: If you have any concerns regarding the use of visual materials, or if you come across any visuals that you find inappropriate, please contact us at [owner.manikinpal@gmail.com]

PREPARATION POLICY

As a self-service CPR company, it is imperative that participants take full responsibility for their own preparation. We have provided you with essential resources to ensure you are adequately prepared for your training session. Please take note of the following:

1. Self-Paced Learning: You have access to a comprehensive manual, instructional videos, and a self-paced online component. It is your responsibility to review and fully understand the material provided.
2. Accountability: By engaging with our materials, you are accepting accountability for ensuring that all preparatory tasks are completed accurately and in a timely manner.
3. Proper Preparation: It is expected that you come to your training session thoroughly prepared. This includes familiarizing yourself with the manual, watching the videos, and completing the online component.
4. Effective Learning: Proper preparation ensures that you can maximize the benefits of your training session, making it a more effective and valuable experience.

We appreciate your commitment to self-driven learning and taking ownership of your preparation.

Thank you for your understanding and cooperation.

DISPUTED CHARGE POLICY

As a self-service CPR training company, we entrust you with full control over your training experience. Please be aware of our policy regarding disputed charges:

1. No Refunds: Due to the nature of our self-service system, refunds are not provided. We recommend carefully reviewing all selections before completing a transaction.
2. Charge Dispute Process: In the event that you dispute a charge, we will conduct an investigation to address the concern.
3. Recharge Policy: If a disputed charge is found to be invalid and the company did no wrong doing, you will be charged the original fee once again. Additionally, any fees associated with the dispute will also be applied.
4. Protecting Our Image and Company: Disputes can have an impact on our reputation. In the event of a invalid dispute, we reserve the right to charge any associated fees to safeguard the integrity of our company.

We value your understanding and cooperation in adhering to this policy

UNPREPARED PARTICIPANT POLICY

In the event that a participant is found to be unprepared in any way, the following steps will be taken:

1. Excusal from Online Class: If it becomes evident that a participant is unprepared, they will be excused from the online class.
2. Email Instructions: The participant will receive an email containing specific instructions on what to do next.
3. Respect for Others: To maintain a conducive learning environment for all participants, we kindly request that unprepared participants refrain from engaging in back-and-forth communication during the session. Doing so may disrupt the learning experience for others.
4. Follow-Up Contact: Our team will reach out to the participant to provide further guidance and support.

FAILURE TO RETURN SUPPLIES POLICY

It is imperative that all participants promptly return the provided supplies after their training session. Failure to do so will result in the following charges:

1. Full Cost of Supplies: Participants will be charged the full cost of the supplies, which has a value of $936.
2. Refund to other participant charges: For all refunded payments to participants who did not receive their certification due to a lack of supplies (resulting from your failure to return the supplies), charges for certifications will be applied until the supplies are replaced.
3. Fees Associated with Equipment Loss: Any and all fees associated with the loss of equipment will be charged.

We appreciate your attention to this policy and your prompt return of the supplies.

LOCATION ETIQUETTE POLICY

Please be aware that the locations storing our equipment are independent entities with no affiliation to our company. They do not have access to our systems, procedures, or any proprietary information. They serve solely as pick-up and drop-off points, supporting the healthcare industry.

In the event of any issues or concerns, we kindly request that you address them directly with MANIKINPAL. They are the designated point of contact for all matters pertaining to our equipment and services.

ONLINE COURSE PROCEDURES 

1. Approximate Bag Locations: Please be aware that all bag locations are approximate until you provide proof of completing the online course.
2. Email Notification for Supply Pick-Up: Once you submit proof of completing the online course, our system will automatically send you an email with the address where you can pick up the necessary supplies.
3. Verification by Instructor: It's important to note that our system cannot ascertain if you completed the correct online class or if it falls within the accepted date frame. It is designed solely to receive proof for the instructor. The instructor will review all online course documents at the commencement of the remotely monitored skill session.
4. Thorough Preparation Required: We emphasize the importance of thorough and proper preparation. As a self-service company, there is no dedicated monitoring system in place. It is the responsibility of each participant to ensure all necessary steps are completed accurately.

Concerns and Complaints Regarding Instructors Policy

If you have any concerns or complaints about our instructors, please address them promptly to qualitycontrol@manikinpal.com. You can expect a response within 24 hours, and we will initiate an immediate investigation into the matter. Your feedback is valued and helps us maintain the highest standards of instruction. Thank you for your cooperation.

In the event that there if only 1 participant scheduled for a Remotely Monitored CPR Skills Session Policy

At Manikin Pal Remote Learning CPR Company, we strive to provide the best learning experience for all participants. To maintain the quality of our training, we have implemented a policy regarding privately scheduled CPR/FA/AED courses:

• Private Session Fee: For any CPR/FA/AED course with only one participant, there will be an automatic fee of $30 for a private class. This fee helps cover the costs associated with conducting a private session.
• Notification and Rescheduling: You will be notified 48 hours in advance if your scheduled course has no one else registered.  You will then have the opportunity to reschedule to any other available course at no additional cost, or pay the $30 fee for the private class. 
• No Refunds for low enrollment: Please note that there are no refunds for low enrollment courses. This fee is implemented to ensure the viability of the course and cover necessary expenses.

Accessing Your Google Meet Link for the Remotely Monitored Skill Session

1. After registering for your course, please check the course description notes. You will find a Google Meet link provided for your remotely monitored skill session.
2. On the day of your scheduled session, at the designated time, click on the Google Meet link provided in the course description notes.
3. The link will directly connect you to the virtual meeting room where your skill session will take place.
4. Ensure you have a stable internet connection and are in a quiet, well-lit area with enough space to demonstrate the required skills.
5. Be prepared to demonstrate your proficiency in CPR and Basic Life Support techniques as instructed during the session

Self-Service CPR Training Company Policy

Welcome to our self-service CPR company. We trust that you take responsibility for your learning experience. Our model is entirely pre-set and operates without monitoring. Success in our program requires technical abilities and strong problem-solving skills. Your proactive approach is key to making the most of our services. Thank you for choosing us for your CPR training needs.upplies or equipment will result in charges being levied against the responsible participant.

We appreciate your cooperation in ensuring the proper care and handling of our resources.

ADDING A PAL POLICY

We understand that there may be situations where you'd like to include an additional participant in your training session. To accommodate this, we offer the PAL (Participant Added to Training) option as an add-on feature. Please be aware of the following terms and conditions:

1. Shared Equipment: When you add a PAL to your training, you will share one set of equipment provided for the session. It is important to ensure proper utilization and care of the equipment during the training.
2. Discounted Rate: As a gesture of appreciation for your commitment to training together, a slight discount will be applied when adding a PAL to your session.

• Individual Assessment: Each participant, including the PAL, will be tested and assessed individually during the training session.

Please note that the PAL option is subject to availability and should be confirmed at the time of booking. We recommend that both participants are adequately prepared and familiar with the training material.

SANITIZING POLICY

In order to maintain a clean and safe environment for all participants, it is imperative that all equipment is properly sanitized. By participating in our training sessions, you agree to adhere to the following sanitizing guidelines:

1. Start and End Sanitization: Before and after your training session, all participants are required to thoroughly sanitize the provided equipment.
2. Sanitizing Form: Each time you sanitize the equipment, you are required to fill out the sanitizing form provided. This form serves as a record of the sanitization process.
3. Effective Sanitization: Ensure that all equipment is effectively cleaned using the provided sanitizing materials. Pay special attention to high-touch surfaces.
4. Shared Responsibility: Sanitization is a collective effort. Each participant is responsible for their respective equipment.

Your cooperation in maintaining a hygienic environment is greatly appreciated.

PREPARATION POLICY

As a self-service CPR company, it is imperative that participants take full responsibility for their own preparation. We have provided you with essential resources to ensure you are adequately prepared for your training session. Please take note of the following:

1. Self-Paced Learning: You have access to a comprehensive manual, instructional videos, and a self-paced online component. It is your responsibility to review and fully understand the material provided.
2. Accountability: By engaging with our materials, you are accepting accountability for ensuring that all preparatory tasks are completed accurately and in a timely manner.
3. Proper Preparation: It is expected that you come to your training session thoroughly prepared. This includes familiarizing yourself with the manual, watching the videos, and completing the online component.
4. Effective Learning: Proper preparation ensures that you can maximize the benefits of your training session, making it a more effective and valuable experience.

We appreciate your commitment to self-driven learning and taking ownership of your preparation.

Thank you for your understanding and cooperation.

DISPUTED CHARGE POLICY

As a self-service CPR training company, we entrust you with full control over your training experience. Please be aware of our policy regarding disputed charges:

1. No Refunds: Due to the nature of our self-service system, refunds are not provided. We recommend carefully reviewing all selections before completing a transaction.
2. Charge Dispute Process: In the event that you dispute a charge, we will conduct an investigation to address the concern.
3. Recharge Policy: If a disputed charge is found to be invalid and the company did no wrongdoing, you will be charged the original fee once again. Additionally, any fees associated with the dispute will also be applied.
4. Protecting Our Image and Company: Disputes can have an impact on our reputation. In the event of a invalid dispute, we reserve the right to charge any associated fees to safeguard the integrity of our company.

We value your understanding and cooperation in adhering to this policy.

UNPREPARED PARTICIPANT POLICY

In the event that a participant is found to be unprepared in any way, the following steps will be taken:

1. Excusal from Online Class: If it becomes evident that a participant is unprepared, they will be excused from the online class.
2. Email Instructions: The participant will receive an email containing specific instructions on what to do next.
3. Respect for Others: To maintain a conducive learning environment for all participants, we kindly request that unprepared participants refrain from engaging in back-and-forth communication during the session. Doing so may disrupt the learning experience for others.
4. Follow-Up Contact: Our team will reach out to the participant to provide further guidance and support.

FAILURE TO RETURN SUPPLIES POLICY

It is imperative that all participants promptly return the provided supplies after their training session. Failure to do so will result in the following charges:

1. Full Cost of Supplies: Participants will be charged the full cost of the supplies, which has a value of $936.
2. Refund to other participant charges: For all refunded payments to participants who did not receive their certification due to a lack of supplies (resulting from your failure to return the supplies), charges for certifications will be applied until the supplies are replaced.
3. Fees Associated with Equipment Loss: Any and all fees associated with the loss of equipment will be charged.

We appreciate your attention to this policy and your prompt return of the supplies.

LOCATION ETIQUETTE POLICY

Please be aware that the locations storing our equipment are independent entities with no affiliation to our company. They do not have access to our systems, procedures, or any proprietary information. They serve solely as pick-up and drop-off points, supporting the healthcare industry.

In the event of any issues or concerns, we kindly request that you address them directly with MANIKINPAL. They are the designated point of contact for all matters pertaining to our equipment and services.

Your understanding and cooperation in this matter are greatly appreciated.

Thank you for choosing MANIKINPAL for your healthcare training needs.

ONLINE COURSE PROCEDURES 

1. Approximate Bag Locations: Please be aware that all bag locations are approximate until you provide proof of completing the online course.
2. Email Notification for Supply Pick-Up: Once you submit proof of completing the online course, our system will automatically send you an email with the address where you can pick up the necessary supplies.
3. Verification by Instructor: It's important to note that our system cannot ascertain if you completed the correct online class or if it falls within the accepted date frame. It is designed solely to receive proof for the instructor. The instructor will review all online course documents at the commencement of the remotely monitored skill session.
4. Thorough Preparation Required: We emphasize the importance of thorough and proper preparation. As a self-service company, there is no dedicated monitoring system in place. It is the responsibility of each participant to ensure all necessary steps are completed accurately.

By registering for any course or service provided by ManikinPAL LLC, 30 to 2 LLC, I Rescue Mission INC, or any associated entities, you agree to the following terms and conditions regarding charges, cancellations, refunds, and liabilities. This document serves to protect all parties involved, including ManikinPAL LLC, 30 to 2 LLC, I Rescue Mission INC, instructors, volunteers, staff, locations, and other participants.

• Full Cost of Supplies: Participants are entrusted with supplies and equipment valued at $936. In the event that supplies are not returned by the scheduled time or are returned damaged, the full cost of the supplies will be charged to the participant. This includes:
  
  • Missing items
  • Equipment damaged due to negligence or improper use
  • Failure to return supplies by the agreed time
• Late Return Fees: Supplies must be returned on time to allow for other participants to use them. If supplies are returned late, the participant will incur a daily late fee of $50 per day until all supplies are returned in full working order.
• Equipment Loss: If supplies are lost or not returned at all, the participant will be charged the full replacement cost of the missing items, which may exceed $936 depending on the type and quantity of equipment lost.

No Refund Policy:

• All course fees, supply rentals, and associated costs are non-refundable. Once a participant has registered, no refunds will be provided, regardless of circumstances such as:
  
  • Failure to complete the online course on time
  • Failing the assessment
  • Failing to attend the in-person or virtual skills session
  • Technical issues on the participant’s end during virtual sessions
  • Any cancellations initiated by the participant within 72 hours of the course
• Delaying Other Services: If a participant’s actions (e.g., failure to return supplies on time, failure to attend a scheduled session, or failure to meet pre-requisites) result in a delay that affects the availability of services for other participants, the participant will be responsible for compensating ManikinPAL LLC, 30 to 2 LLC, or I Rescue Mission INC for the financial impact of that delay. This includes:
  
  • Rebooking Fees: $100 for each participant who was delayed in receiving supplies or completing a session due to the original participant’s delay or non-compliance.
  • Cancellation Fees for Affected Classes: If other participants’ classes must be rescheduled due to delays caused by one participant, the original participant will be charged $150 per class for disruption and rescheduling.
  • Certification Refund Fees: If other participants are unable to complete their training and receive certification due to the delay, any refunds issued to those participants will be charged to the participant responsible for the delay.

• No Refunds for In-Person Cancellations: Once registered for an in-person class, the participant is expected to attend the session on the scheduled date and time. Failure to attend or cancellation within 72 hours of the session will result in the following:
  
  • No refunds will be issued for in-person cancellations.
  • The participant must re-register and pay the full course fee again if they wish to reschedule.
• Rescheduling Fees: Participants may request to reschedule their in-person session for an additional fee:
  
  • $25 rescheduling fee for CPR classes
  • $50 rescheduling fee for aquatic classes
  • This request must be made at least 72 hours prior to the scheduled session. If the request is made less than 72 hours before the session, the participant will be required to re-register and pay the full course fee again.
• Failure to Attend: If a participant fails to attend their scheduled in-person class without providing 72 hours' notice, no refunds will be provided, and the participant will forfeit their registration. They must re-register and pay the full course fee if they wish to attend another session.

• No Refunds for Missed Virtual Sessions: Participants must attend their scheduled virtual skills session at the agreed time. Failure to attend without prior notice will result in forfeiture of the session and no refunds will be provided.
• Late Attendance: If a participant is more than 5 minutes late to a virtual session, they will not be allowed to join, and the session will be considered forfeited. The participant will be required to re-register and pay the full course fee to schedule another session.
• Cancellation of Virtual Sessions: Any cancellations or requests to reschedule a virtual session must be made at least 72 hours prior to the scheduled session. A $25 rescheduling fee will apply for virtual sessions. If the request is made less than 72 hours in advance, the participant will need to re-register and pay the full course fee again.
• Technical Issues: Participants are responsible for ensuring they have a stable internet connection and proper setup for virtual sessions. ManikinPAL LLC is not responsible for technical difficulties on the participant's end, and no refunds will be issued for failure to complete a session due to technical issues. If rescheduling is required due to technical issues, the participant will be charged a $25 rescheduling fee.

• Pre-Requisite Completion: By registering for a course, participants confirm that they are confident in their ability to complete all required pre-requisites (e.g., the online portion of the course). Failure to complete these pre-requisites in time for the in-person or virtual skills session will not result in a refund. Participants must re-register and pay the full course fee again if they are not eligible to attend the scheduled session.
• No Refunds for Failure to Pass: If a participant fails any portion of the skills assessment or challenge, they are entitled to one additional attempt at no cost, provided it is completed within 6 weeks of the original session. If the participant fails the second attempt or does not complete the additional session within 6 weeks, they must re-register and pay the full course fee to attempt the course again. No refunds will be issued for failure to pass.

• No Liability for Training: ManikinPAL LLC, 30 to 2 LLC, I Rescue Mission INC, and any associated entities, volunteers, staff, or locations are not responsible for any injuries, accidents, or damages that occur during training. This applies to both virtual and in-person sessions. By participating in training, participants accept full responsibility for their actions and agree to follow the instructor’s guidance and safety protocols.
• No Liability for Virtual Training Environment: ManikinPAL LLC and associated entities have no control over the environment in which virtual sessions take place. As such, participants are responsible for ensuring their environment is safe and suitable for training. ManikinPAL LLC is not liable for any incidents, injuries, or accidents that occur during virtual sessions.
• No Liability for Location-Based Issues: The locations used for supply pick-up, drop-off, or in-person training are independent entities and are not affiliated with ManikinPAL LLC, 30 to 2 LLC, or I Rescue Mission INC. These locations are not responsible for any issues or incidents that occur during your training or while handling supplies. All inquiries must be directed to ManikinPAL LLC.

By registering for any training course or service with ManikinPAL LLC, 30 to 2 LLC, I Rescue Mission INC, and all associated entities, you agree to all terms, conditions, and policies outlined in this document. You release all parties from any liability, and you accept full responsibility for your actions, compliance with course requirements, and timely return of supplies.

Concerns and Complaints Regarding Instructors Policy

If you have any concerns or complaints about our instructors, please address them promptly to owner.manikinpal@gmail.com. You can expect a response within 24 hours, and we will initiate an immediate investigation into the matter. Your feedback is valued and helps us maintain the highest standards of instruction. Thank you for your cooperation.

Self-Service CPR Training Company Policy

Welcome to our self-service CPR company. We trust that you take responsibility for your learning experience. Our model is entirely pre-set and operates without monitoring. Success in our program requires technical abilities and strong problem-solving skills. Your proactive approach is key to making the most of our services. Thank you for choosing us for your CPR training needs.